Terms of service

By submitting your order, you hereby expressly acknowledge and agree to the following:

Liability WooSexShop.com. shall not be liable to any purchaser, or another person, for any injury, loss or damage, whether direct, indirect, incidental, special or consequential, regardless of the legal theory asserted, including negligence, and or strict liability.

Returns We will credit or exchange for DEFECTIVE items only. Because of the intimate nature of the items we sell, we are unable to accept returns or exchange purchased toys and products unless defective upon receipt. This is for the health, safety, and peace of mind of our customers. Defective products must be returned in their original packaging within 30 days of receipt.

Undeliverable & Refused Packages Orders returned due to incorrect shipping address or refused delivery are subject to a 25% restock fee. Shipping charges are not refundable.

International Orders It is your responsibility to know the laws of your country and community as they apply to adult merchandise. We will not be held responsible nor will we issue credit for items seized by the customs service or any country. Nor will we be responsible for Duty fees or Customs fees. This is rarely a problem, but if you place an order and take a chance … it is at YOUR own risk.